Townsville City Council

Community engagement training delivered to Townsville City Council

Community engagement can be a vital part of a thriving organisation and that’s why the University of Queensland and Townsville City Council engaged Fresh PR & Marketing to work with their Councillors and council staff, teaching them how to apply community engagement principles to their day to day work. Our team worked on building capacity within the organisation to engage their community more consistently and more effectively.

We worked closely with UQ to develop a community engagement strategy, toolkit and training program for the council.

Community engagement planning and implementation
Training delivered over three days


Three levels of staff engaged


30 Councillors, CEO, Directors and General Managers
“Fresh PR & Marketing helped us to dramatically change the culture for the better within our organisation. They took our brief, turned it on its head, delivered a community engagement framework, manual and training program for 150 staff members … and exceeded our expectations beyond words.”- Stacey Gibson, Townsville City Council